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Your training
day is made up of practical sessions including group work,
presentation skills, and learning about all aspects of a
typical holiday rep interview and the role. The training
day is conducted in a fun and relaxed atmosphere, which
means not only will you learn, but your day will be an
enjoyable one.
Below is a
list of what's covered on your training day
A full review of how a holiday
rep interview is structured
- You will understand exactly how a holiday rep interview is
structured for all types of rep jobs including 18 to 30 club
reps. We explain what happens from start to finish and what
the tour company recruitment teams are looking for.
Why 1st impressions are
important at your interview
- You will learn how to make the best possible 1st
impression at your interview and understand why this is so
important.
Preparation for typical tour
company interview tests
- Experience what it is like completing a typical test
paper. We will show you all the information you need to know
with guidance from our interviewers.
'A week in the life of a holiday rep' - a
behind the scenes look of what duties are involved, your
hours, what salaries you can expect, what questions
customers ask. We cover all types of rep jobs in this
session including 18 to 30, family, children's, transfer
repping and more. This session will help you decide which
job is right for you.
Tour operator
application forms - we
will point out the areas tour companies are most interested
in to make you stand out amongst the rest.
Resort information
- a look at the different resorts that you can be based in
when working as a rep.
Group work based on an rep
interview - group work
is a vital part of your interview, you will be trained on
how to act and what to say. Role plays and team exercises on
your training day will give you an excellent chance to put
this into practice.
2 on 1
based on an rep interview
- the 2 on 1 interview is the most feared, but we will give
you an insight into the kinds of questions they will ask you
and what answers to give.
What is a welcome meeting
- a look into what
happens at a welcome meeting and to see what it includes.
Basic selling skills - we will provide you
with simple selling techniques. Useful for when you work as
a rep and for your presentations at your interview.
Preparation on how to present
yourself to a group of people
- a vital session as you will have to do this at your
interview. We train you on how to talk and present yourself
clearly without putting you in an embarrassing situation.
You will have the opportunity to stand up and practice a
presentation to the group.
Personal presentation - the image tour
companies are looking for and tips on what to wear at your
interview.
Tour company
training courses - an
insight in what you will learn and what to expect on the
training course once you have got the position as a holiday
rep.
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