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| Home>> Rep Resources >> Reps know best |
>> What to pack >> phone home >> staying safe >> Useful links
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? Do not automatically think that its the loudest, craziest and most talkative people who get through the interview stages. Interviewers are also looking for calm, friendly and imaginative people to join their team. Sometimes the loud people are so over the top, its easy to tell they are just putting it as they think that this is what being a rep is all about! Its not!! Just be yourself and make sure you shine!!
Dan Hartnell - Cosmos 2002-2004
Tell us your interview hints & tips
? Get to know your local restaurant and bar managers, they tend to give you a discount on food and drinks if you recommend them to your holiday makers. Plus having a rep eat in their restaurant is a good advertisement for them. David - Thomas Cook 2004
? Buy local brands of food at the supermarkets as the major brands known in the UK are normally imported in and so are very expensive. I found that some of the brands were actually better then the ones in the UK!! Rachel - First Choice 2005
Tell us your saving money hints & tips
? You will be expected to undergo some intense training during your in-house induction course, and for some new reps this is quite tiring. Be warned, a lot of the resort Managers/team leaders will also be at this course and they will be assessing you throughout the who time. If you are serious about the job, don't go out every night whilst training, don't do silly things and get too drunk. Many people get kicked off the course as they do not take it seriously. Go out, socialise, have a few drinks but don't go over the top. You will be watched 24/7 and if they don't like what they see, you will not be spending the summer in a dream job' Dan Hartnell - Cosmos 2002-2004
? I have been a team leader for over 2 years and repped before this for 4 years.... On your induction training we look for your own personality and not somebody who you think we want to see. Theres nothing wrong with being yourself! If you make mistakes be open and honest and tell your team leader/manger. It's worst for us to find out second hand and it can be rectified quicker if you talk about it.
Dean - Airtours 2001-2007
Tell us your induction course hints & tips
Tell us your mobile phone and phoning home hints & tips
? Take your own bed sheets and pillow cases, these really make you feel at home for the first week as they smell like home. Leigh - First Choice 2003
Tell us your settling in resort hints & tips
? "When conducting a welcome meeting, hand out pens to the guests, especially if you have a lot to tell them! Better still, use RED felt tip pens or biro' s but keep the lids. This way the guests can write as much information down as they need to, and you will get your pens back! No one likes red pens, especially if they do not have the lids!!" Dan Hartnell - Cosmos 2002-2004
Tell us your selling excursions and car hire hints & tips
Tell us your general living in resort hints & tips
Always try to find out and remember guests birthdays, a cheap card and drink at the bar made their day!
Martyn - Thomson 2003
Tell us your dealing with holiday makers hints & tips
? Make sure that you have somebody declaring you on the electoral role whilst you are away. Any gaps could effect your credit rating when you return. Career In Travel
? Always make sure you have a diary. Once you get used to using it on a daily basis, you can record everything......your sales and commission each week, any problems with any guests, any problems with any properties and things that need to be fixed.They are also great to look back on at the end of the season!! If you write everything down, they will bring back loads of good (and bad) memories!!!
Dan Hartnell - Cosmos 2002-2004
Tell us your general hints & tips on being a holiday rep
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