As a Holiday Representative your main priority will be to ensure Thomson customers have a fun, enjoyable holiday. So, what will you need to do to ensure the customers do have a fantastic time?

• find out everything there is to know about the resort, so that you become a local expert on the area.

• keep up to date with the local events and activities to pass that on to the customers.

• know the excursions inside out and be able to clearly identify the type of clientele each one will be most suited to.

• sell the resort excursions and other activities e.g. car hire.

• spend a lot of time with your customers so you understand how you can best help them to get the most from their holiday.

You will be involved in a variety of activities including:

Holding What's on Welcomes , these will be held soon after your customers arrive in the resort. This will be your opportunity to promote the accommodation facilities, to tell them all about the great things to do in resort and to promote the range of excursion activities on offer.

As well as establishing good rapport with your customers, you will also need to have excellent working relationships with your hoteliers, hotel staff and other suppliers.

Another occasion, where you will be together with your customers is when you are guiding. This is where you accompany an excursion. It is, of course, important that you are visible and attentive to the needs of our customers so that the trip meets, if not exceeds, their expectations.

You may also be involved in escorting your customers from the airport to their accommodation and vice versa.

Once you have worked as a Holiday Representative , there will be various other opportunities open to you. As you become familiar with Thomsons diverse range of products and programmes you may opt to do something a little different e.g. work on our Superfamily or Gold programme.

Thomsons Children's Representatives ensure family holidays run smoothly and are fun for everyone. The job involves organising a varied programme of daytime and evening activities for large groups of children between the ages of three and twelve. You will also be responsible for supervising early suppers, telling bedtime stories and always making sure that the children remain safe, healthy and happy throughout their holiday.

The activities range from fancy dress parties, games and competitions to treasure hunts, walks and face painting. You will also attend the what's on welcome to explain your role and you must be happy to help out in other ways such as accompanying holidaymakers to and from the airport.

To be a successful Children's Representative or Nursery Nurse you will need to be patient, imaginative and have the energy and stamina to work the flexible hours often required. At the same time, you will constantly be on your toes; common sense and initiative are just as important as enjoying working with children. Whilst being able to communicate well with children, you will also have daily contact with parents and other holidaymakers so you must have the maturity to communicate at all levels.

You must be able to cope working on your own as well as with others so self-motivation and the ability to work well as part of a team are necessary attributes.

Thomson carefully tailor Thomson Gold holidays to meet the needs of couples. As a host you'll be at the heart of this. You'll work to deliver a full varied entertainment programme. By day, you'll organise a variety of pastimes. At night you'll be centre stage - performing in shows, acting as host and compere for visiting professional acts.

To apply for this position you must meet the following minimum requirements:

 

g Previous experience of entertaining an audience at either amateur or professional level in the leisure

      industry is essential

g You'll be as natural on stage as you are off

g A strong singer with good vocal range and technique

 

Working as a Thomson Stage Technician means making sure our evening entertainment is as professional as it is enjoyable.

Your challenge will be to maintain and operate sound and light equipment, and to ensure that our stage areas are kept to a high standard. All this, while liaising with visiting artistes, and the Gold entertainment team.

Superfamily Entertainers

Thomson carefully tailor Thomson Superfamily holidays to meet the needs of families. As an entertainer you’ll work to deliver a full and varied family focused programme. By day, you'll organise a variety of activities. At night you'll be centre stage - performing in shows or acting as host and compere.