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About the company

Positions they recruit for

What you can expect working for Thomson

Are they recruiting?

 

 

 

 

About the company

There's no doubt that when you join Thomson, you are joining one of the most respected organisations in the travel industry. Thomson are the UK's leading holiday company, a position they have held steadfastly since 1974. Today their company enjoys an unparalleled reputation for providing quality holidays at value-for-money prices through such well-known brand names as Thomson, Skytours and Portland Direct.

When you join Thomson, you become part of the fascinating and intricate business of creating holidays for other people. You'll soon discover that arranging even the most simple beach trip is a complex and detailed exercise involving an enormous amount of planning and hard work.

As a member of their Overseas team, you will be the face of Thomson. Whether you represent Thomson, Skytours or Portland Holidays, you will be one of the first members of staff that the holidaymaker meets. As such, Thomson will be looking to you to create that excellent first impression and continue to provide the highest quality service throughout their holiday.

Thomson are very aware of the role that our overseas staff play in maintaining their position as the number one holiday company. Although their holidays vary to suit all ages and tastes, Thomson holiday makers can always rely on receiving a very high quality of service from their resort team. If your application is successful, you will receive initial training to prepare you for your new role and the training will continue throughout your career. Thomson will actively monitor and develop your skills to ensure that their high standards are constantly maintained.

 

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Positions they recruit for

Holiday Representative

As a Holiday Representative your main priority will be to ensure Thomson customers have a fun, enjoyable holiday. So, what will you need to do to ensure the customers do have a fantastic time?

  • find out everything there is to know about the resort, so that you become a local expert on the area.

  • keep up to date with the local events and activities to pass that on to the customers.

  • know the excursions inside out and be able to clearly identify the type of clientele each one will be most suited to.

  • sell the resort excursions and other activities e.g. car hire.

  • spend a lot of time with your customers so you understand how you can best help them to get the most from their holiday.

You will be involved in a variety of activities including:

Holding What's on Welcomes , these will be held soon after your customers arrive in the resort. This will be your opportunity to promote the accommodation facilities, to tell them all about the great things to do in resort and to promote the range of excursion activities on offer.

As well as establishing good rapport with your customers, you will also need to have excellent working relationships with your hoteliers, hotel staff and other suppliers.

Another occasion, where you will be together with your customers is when you are guiding. This is where you accompany an excursion. It is, of course, important that you are visible and attentive to the needs of our customers so that the trip meets, if not exceeds, their expectations.

You may also be involved in escorting your customers from the airport to their accommodation and vice versa.

Once you have worked as a Holiday Representative , there will be various other opportunities open to you. As you become familiar with Thomsons diverse range of products and programmes you may opt to do something a little different e.g. work on our Superfamily or Gold programme.

To apply for this position you must meet the following minimum requirements:

 

g Hold a minimum of 5 GCSE's including Maths and English

g At least 12 months experience working with people in customer service and/or a sales role

g ability to speak a second language will come in useful but is not essential

 

Children's Reps & Nursery Nurses

Thomsons Children's Representatives ensure family holidays run smoothly and are fun for everyone. The job involves organising a varied programme of daytime and evening activities for large groups of children between the ages of three and twelve. You will also be responsible for supervising early suppers, telling bedtime stories and always making sure that the children remain safe, healthy and happy throughout their holiday.

The activities range from fancy dress parties, games and competitions to treasure hunts, walks and face painting. You will also attend the what's on welcome to explain your role and you must be happy to help out in other ways such as accompanying holidaymakers to and from the airport.

To be a successful Children's Representative or Nursery Nurse you will need to be patient, imaginative and have the energy and stamina to work the flexible hours often required. At the same time, you will constantly be on your toes; common sense and initiative are just as important as enjoying working with children. Whilst being able to communicate well with children, you will also have daily contact with parents and other holidaymakers so you must have the maturity to communicate at all levels.

You must be able to cope working on your own as well as with others so self-motivation and the ability to work well as part of a team are necessary attributes.

To apply for this position you must meet the following minimum requirements:

 

g Hold an NNEB or NVQ Level 3 in Childcare or equivalent

g Have at least 6 months experience of working with children

g Have a First Aid certificate

 

Resort Administrators

Working behind the scenes you will play an integral role in the running of the overseas operation.  Completing all necessary paperwork, ordering supplies, rostering, arranging arrivals and departures are just some of the duties of a Resort Administrator. .

To apply for this position you must meet the following minimum requirements:

 

g Have at least 12 months work experience in an administration role

g Have an understanding of Word & Excel

g Hold 5 GCSE's Grade C or above or equivalent

 

Gold Hosts

Thomson carefully tailor Thomson Gold holidays to meet the needs of couples. As a host you'll be at the heart of this. You'll work to deliver a full varied entertainment programme. By day, you'll organise a variety of pastimes. At night you'll be centre stage - performing in shows, acting as host and compere for visiting professional acts.

To apply for this position you must meet the following minimum requirements:

 

g Previous experience of entertaining an audience at either amateur or professional level in the leisure

      industry is essential

g You'll be as natural on stage as you are off

g A strong singer with good vocal range and technique

 

Gold Technicians

Working as a Thomson Stage Technician means making sure our evening entertainment is as professional as it is enjoyable.

Your challenge will be to maintain and operate sound and light equipment, and to ensure that our stage areas are kept to a high standard. All this, while liaising with visiting artistes, and the Gold entertainment team.

To apply for this position you must meet the following minimum requirements:

 

g It is essential you have experience of sound and light equipment in a theatrical environment

g You'll also have excellent customer service skills.

 

Superfamily Entertainers

Thomson carefully tailor Thomson Superfamily holidays to meet the needs of families. As an entertainer you’ll work to deliver a full and varied family focused programme. By day, you'll organise a variety of activities. At night you'll be centre stage - performing in shows or acting as host and compere.

 

To apply for this position you must meet the following minimum requirements:

 

g You'll be as natural on stage as you are off

g It is essential you have experience of sound and light equipment in a theatrical environment

g You will have a good family focus and an enthusiasm to delight

 

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What you can expect working for Thomson

If you are successful you can enjoy a competitive package.

As well as a basic salary paid in to your UK Bank or Building Society account, Thomsons excellent benefits include:

g Accommodation

g Meals on a half board basis

g Paid holidays of up to 4 weeks

g Excellent holiday discounts and free flights

g Subsidised private medical insurance

g Extensive training and career development opportunities

The size of our organisation means that there are all sorts of promotional opportunities. Promotion has nothing to do with length of service Thomsons. It is all about having the relevant skills and knowledge so even after one season, you may choose to apply for the role of Team Leader, Team Manager or Guest Service Manager. All positions are advertised, even those such as Resort and Regional Manager.

Otherwise, you may be interested in transferring to Thomsons Head Office (GLH), or one of their sister companies such as Britannia or Lunn Poly. As you can see, the opportunities available with Thomson really are extensive.

 

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Are they recruiting?

 

Please click here to view their latest holiday rep jobs

 

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